Nonprofits
Built for nonprofits, priced for nonprofits. Need Navigator is secure, fast, and mobile-friendly — designed for the realities of how case workers actually do their jobs, whether that's at a desk, on a tablet at the front counter, or in the field. Every client, regardless of size, gets the full feature set. We don't gate functionality behind enterprise tiers, and we don't water down support for smaller organizations. Our pricing is built around the reality that nonprofit budgets are tight and our customers' missions matter. When you choose Need Navigator, you're getting a partner that grows with you — and reports back to your donors with the data they need to keep funding your work.
Local Government
We understand the challenges facing our communities today and the role that local government plays in helping to meet these challenges. Need Navigator gives you the tools you need to keep pace with society's changing needs. Government programs that assist individuals and families will find immense value in this software. We have a history of working with IT teams like yours to integrate user accounts with existing authentication mechanisms for enhanced security and compliance. We can fine-tune our backup procedures to your requirements. Whether you are responsible for administering Veteran Services, Head Start, SNAP, TANF, or another program, Need Navigator is built to empower your work in preventive and curative programs alike.
Schools and Students
Need Navigator is an excellent choice for public or private schools looking to quickly track common interactions between counselors and students. With a few clicks, your users will be able to mark a visit complete, document a ‘no show,’ or schedule a follow-up. More in-depth counseling sessions can be connected to custom forms to record the reason for the visit, as well as perform referrals and upload documents, all from within a single screen.
All data kept in Need Navigator is stored in a HIPPA compliant manner, with safeguards at multiple levels to ensure students’ sensitive information remains confidential. Access to PII is strictly controlled by powerful yet easy to understand permission controls.
Churches and Faith-based Organizations
Need Navigator helps you serve your members more faithfully by bringing members’ needs and your interactions into clear focus. With our easy to understand Program, Team, and Role-based permission settings, you can safely bring together into a single system both the things that require spiritual oversight, and those of an administrative nature. As a Pastor, you can securely conduct an evaluation, take notes for a counseling session (individuals, couples, groups), keep track of prayer requests, make referrals (inside or outside your organization), set discipleship goals, and more. Administratively speaking, Need Navigator is capable of helping you plan events, assign tasks, schedule visits, track and assign facility maintenance issues, perform note-taking during meetings, and give you a standardized place for sending follow-up reminders to ensure tasks don’t slip through the cracks.
Mental health / Counseling
Use Need Navigator to free up your time from record keeping so you can focus on your clients. Go beyond simply tracking single or group visits to defining goals and tracking your client’s progress. Need Navigator will consolidate your records and schedule for a specific patient into one easily-accessible location. After each visit, you can record a detailed narrative, notes, and upload documents about your visit.